> For the complete documentation index, see [llms.txt](https://docs.definder.global/df-platform-white-paper/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.definder.global/df-platform-white-paper/need-help/faq/support.md).

# Support

**The official way to contact Definder is via email at** [**support@definder.global**](mailto:support@definder.global) **or through our Telegram channel.** 

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**Be Safe!** Never share confidential information. Our team will never ask for sensitive details. Avoid direct contact. Report any suspicious activity.
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To ensure your inquiry is addressed properly, please contact our administrators directly using their verified Telegram usernames when messaging through Telegram.

### Verified Team Members 

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Support - technical inquiries, token & platform related
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Lily Lisova - Head of Communication, general inquiries, partnership, listing and marketing proposals
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Maxim Kolyada - CEO, partnerships, feedback and other questions
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&#x20;*We aim to respond to all inquiries within 24 hours. Definder values communication and feedback from our community as we continue building our platform.*